Saturday, 27 September 2008

A quarter of mobile phone features never used

A study by wireless support specialist WDSGlobal says a quarter of mobile phone features are never discovered by users - and only 20% of a mobile phone’s features are ever used regularly. Most people struggled to name more than half-a-dozen features, with regular usage generally just voice, text messaging, contacts, camera and alarm clock. The company said users felt overwhelmed, blaming poor user interfaces and complex menu structures. [Press release]

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