Monday, 15 September 2008

Dealers want non-paying customers blacklisted

A number of independent dealers have complained that networks are refusing to blacklist mobile phones when a customer connects using fraudulent information or doesn't pay their bill. They say that networks claim the handset is still owned by the person who bought it, while the dealers say the handset belongs to them until the end of the customer’s contract. The dealers point out that they're being 'clawed back' for commission when customers don't pay. [Source:; 'The Voice' column]

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