Sunday, 31 August 2008

Vodafone criticised for not honouring contract clause

The Independent on Sunday says Vodafone has been refusing to release customers from their contracts if the company's new call charges result in their bills going up by over 10%... even though there's a contract clause that allows customers to quit immediately. Vodafone has told the newspaper that most customers aren't affected because they don't exceed their monthly call allowance - but it'll release customers whose bills are increasing by 10% or more.

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