Tesco Mobile and Virgin Mobile top JD Power survey

Tesco Mobile and Virgin Mobile have come out as the top networks for customer satisfaction in the 2008 J.D. Power UK Mobile Telephone Customer Satisfaction Study. Tesco Mobile ranks highest in customer satisfaction with pre-pay mobile telephone service, while Virgin Mobile ranks highest among contract mobile phone customers. Overall, customer satisfaction in the pre-pay segment has decreased slightly while customer satisfaction in the contract segment has increased. Orange came bottom of both sets of results. [Press release]