Tesco offices to go mobile

Tesco staff in its stores and distribution centres will start using mobiles for all their calls as part of a £100 million 5-year deal with Cable & Wireless that starts next month. The scheme will use a new private GSM network that'll connect all 1,800 Tesco stores and distribution locations, making inter-company calls free. Calls inside buildings will be routed over Tesco's IP network, with external calls sent via GSM. [Source: TimesOnline.co.uk]

Former Vodafone man running Tesco Telecoms

Following press reports in July, former Vodafone UK Marketing Director Lance Batchelor has now been appointed CEO of Tesco Telecoms. Mr Batchelor joined Tesco Mobile last year as the company's Marketing Director, having previously worked at Vodafone and Amazon. [Source: Cellular-News.com]

Ex-Vodafone man to head Tesco Telecoms

Lance Batchelor, who joined Tesco as UK Marketing Director last year after leaving a similar role at Vodafone, will become chief executive of Tesco Telecoms in the next few months. [Source: BrandRepublic.com]

Tesco Mobile and Virgin Mobile top JD Power survey

Tesco Mobile and Virgin Mobile have come out as the top networks for customer satisfaction in the 2008 J.D. Power UK Mobile Telephone Customer Satisfaction Study. Tesco Mobile ranks highest in customer satisfaction with pre-pay mobile telephone service, while Virgin Mobile ranks highest among contract mobile phone customers. Overall, customer satisfaction in the pre-pay segment has decreased slightly while customer satisfaction in the contract segment has increased. Orange came bottom of both sets of results. [Press release]

Tesco MVNO adds 250,000 customers in a year

Tesco says its Virtual Mobile Network, which operates on the O2 network in the UK, is acquiring 250,000 customers a year. [Source: BWCS.com]