Sunday 20 January 2008

UK mobile customers could be wasting £8 billion a year

Online financial comparison website Moneysupermarket.com says mobile phone customers could be wasting £8 billion a year because they don't know enough about their tariffs. The company said users often don't know how much they use their phone or many minutes or texts are included in their monthly package, which could result in an individual customer paying £130 too much in a year. One in seven customers didn't know how many free minutes they had, while one in six didn't know how many texts were included in their monthly line rental. [Source: BBC News]

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