Sunday 20 January 2008
Mobile phones and contracts feature twice in consumer complaint 'top 5'
Consumer Direct, the UK government-funded advice service, has revealed the top ten complaints it had to deal with in 2007. At the top of the list of over 1.5 million calls and emails came second-hand cars bought from independent dealers - also top of the 2006 list - with mobile phone contracts moving up the list to 2nd place. TVs were in 3rd place, with mobile phone equipment in 4th place - over 50,000 complaints about mobile phones in total. [Press release]
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1 comment:
Great article.
Your readers might want to try www.Measuredup.com a leading customer service review website where people share reviews with other users and with companies. Companies that are involved with and value customer service read Measuredup to keep up on what people are saying and to be able to improve customer service.
It is free and easy to use.
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