Friday 30 November 2007

BBC Watchdog criticises Carphone’s iPhone insurance

The BBC’s Watchdog programme has found staff at The Carphone Warehouse exaggerating the dangers of not having the retailer’s own iPhone insurance. A number of researchers were told they’d need to pay for a new phone and a new 18-month contract if the phone was stolen, although – unlike other handset deals – they’d actually only need a new phone because it’s sold unconnected. Carphone Warehouse said there could be an element of confusion among a few sales consultants. [Source: bbc.co.uk]

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