BBC Watchdog criticises Carphone’s iPhone insurance

The BBC’s Watchdog programme has found staff at The Carphone Warehouse exaggerating the dangers of not having the retailer’s own iPhone insurance. A number of researchers were told they’d need to pay for a new phone and a new 18-month contract if the phone was stolen, although – unlike other handset deals – they’d actually only need a new phone because it’s sold unconnected. Carphone Warehouse said there could be an element of confusion among a few sales consultants. [Source: bbc.co.uk]